Prime Minister's negative language on gay marriage says the opposite of what he means

David Cameron has come out strongly in favour of gay marriage but has done so in a way that comes across - on first reading - as if he is against it!


Negatives are a minefield when you are presenting because the audience has to unscramble them before they can be understood - we think in positives and pictures.  The classic example is giving a small child a tray of drinks with the instruction "Don't drop it"; the way they take in that information is: 'drop it' - got that as the general concept, 'don't'.  All the focus is on dropping so that is probably what they do; much better to say "hold it steady" - there is a certain amount they can actually do about that.


So the rule is to change negatives into positives wherever possible, but Cameron's slip was much more fundamental than any of this.  He has been widely quoted as saying: "So I don't support gay marriage despite being a Conservative; I support gay marriage because I am a Conservative".  It probably helps to be there and hear the inflections and emphasis in all the right places, but when you read the reporting of it what hits you is "I don't support gay marriage......"- which is the opposite of what he intended to say!  Aside from sending the audience off in the wrong direction, some wag is going to get a recording of it and cut just where I have.


So what should the Prime Minister have said to get his intended message across? Something like this: "I support gay marriage; some might say I support gay marriage despite being a Conservative; I say I support gay marriage because I am a Conservative." When presenting you want it to be conversational but having made it so, you need to crank up the clarity. 

Magic magazine October 2011

Apple on the right communication track holding back on iPhone 5

Most of us have yet to see just how the presentation style of the top Apple executives stood up in the absence of their legendary founder, but I believe the decision to announce an iPhone 4S rather that a '5' will prove to be the right communications move in the long run.


Apple fans get very (over) excited about new product announcements so they were bleating about the absence of a 5 model before the conference had even finished, by which time the share price had fallen by 3.6 per cent.  One leading newspaper must have been feeling a little foolish as its rolling live coverage concluded under an 'IPhone 5 launch' banner.


Everyone should calm down and look at it this way.  Apple announced some very significant enhancements to the inner workings of the world's best mobile phone which is barely a year old.  It just wouldn't be right to be seen to be effectively junking it and moving on to something else.  Apple is now the world's most valuable company; it has re-invented the phone; it's in this for the long haul.  It should not be doing things just to please the crowd pushing at the front.  And what if they had made these announcements and badged it iPhone 5?  I bet the bleaters would be saying "Is that it"?


From a long term communications point of view Apple have made absolutely the right move.  I look forward to buying an iPhone 4S, but actually my 3GS continues to perform so well that somehow it seems wrong.